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At Visit Fairfax, we believe that your privacy is fundamental to a healthy internet.

Privacy Policy Last Revision Date: 5/23/18

We are the Fairfax County Convention and Visitors Corporation ("FCCVC"), doing business as Visit Fairfax, and are pleased to share our Privacy Policy for the website https://www.fxva.com/. Any questions regarding this Policy and our privacy practices should be sent in writing to us at 3702 Pender Dr, Suite 420, Fairfax, VA 22030, by email to visitfairfax@fxva.com, or by telephone at 703-790-0643. This Privacy Policy explains how we use any personal information we collect about you when you use this website. Please take a moment to review the most recent information regarding our Privacy Policy below. The information found on this page is meant to make it clear to you what services we provide, what information we gather from you, how that information is used and stored, and the technology we use to make your visit to our website the very best it can be.

You can find detailed information regarding the Privacy Policy in the sections below:

1. Cookies
2. What Information Do We Collect From You
3. Personally Identifiable Information
4. Data Integrity and Security
5. How You Can Control and Update Data About You
6. How We May Disclose Personal Information We Collect
7. Why We Collect Information About You
8. How We Ensure Privacy is Maintained
9. Email Marketing Activities and Information
10. Children's Privacy Statement


Privacy Policy

Visit Fairfax values individual privacy and we want to give our website visitors the opportunity to know what information we collect about them and how they can limit the use of personally-identifiable information beyond the purposes for which they first provided it. The Privacy Policy applies to your access and use of the Visit Fairfax Website (www.fxva.com) and our other online programs. Different policies may apply to other websites or information that we receive offline, or link to from our site. We reserve the right to revise this policy from time to time and will post a date at the top of this page displaying when the last revisions were made.

For European Union ("EU") citizens and residents - As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the EU. By way of example, as a United States Company our servers are located in the United States, which does not have similar data protection laws to the EU. By submitting your personal data, you're agreeing to this transfer, storing or processing.  We will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. 

1. COOKIES

"Cookies" are small text files containing pieces of data that are placed in your computer's Web browser to store your preferences. Cookies are not themselves personally identifiable, but may be linked to personal information that you provide to us through your interaction with our online services. A cookie will typically contain the name of the domain (Internet location) from which the cookie has come, the lifetime of the cookie (its expiration period) & a value (such as a randomly generated unique number).

Visit Fairfax and its agents use cookies so that we can improve your online experience; for example, by remembering you when you come back to visit the website & making the content you see more relevant to you.

Web browsers allow some control of most cookies. Please consult your particular Web browser's settings. You can learn more about cookies, see what cookies have been set on your computing device and learn how to manage and delete them at allaboutcookies.org

Visit Fairfax also uses cookies and other technologies such as pixel tags, web beacons and clear GIF files, to help manage our online advertising program. These technologies are provided by our advertising management partners and enable them to recognize a unique cookie that has been placed on your web browser, which in turn enables us & these advertising management partners to learn which advertisements bring visitors to our website.

When you link to our website through any social networking or third party websites, applications or services, please remember that you are also bound by those privacy policies. Also note that when you post information in a public forum, it becomes public information. Visit Fairfax does not control & therefore is not responsible for the privacy practices of such third party services. You should consult the privacy policies of third party services to understand their information practices.

2. WHAT INFORMATION DO WE COLLECT FROM YOU

We may collect information from you when you fill in an online form for any of the services available on our website (e.g., rfp forms, eNewsletter sign up, visitor guide requests, etc.). We may also collect information you give us over the telephone in written or other communications, and in person at our visitor center. The type of information we will collect includes, for example, your name, mailing address, electronic mail ("email") address, telephone numbers, and other information specific to the requests that are being made by you regarding the service you are wanting us to provide. 

3. PERSONALLY IDENTIFIABLE INFORMATION

We collect your email address if you request to receive opt-in eNewsletters from us, or when you elect to submit an electronic Request For Proposal (Submit Group RFP, Submit Meeting RFP, Submit Reunions RFP, and Submit Sports RFP) through the website.  You might offer us other information that you supply voluntarily through the website. An example of this may be an RFP submission, for survey information, for visitor guide request contact information, etc. This information may include name, address, phone number, etc. If you register for a contest, we may ask you for your name, email address, and zip code. We review our retention periods for personal information on a regular basis. We will hold your personal information for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Personal Information Uses - This information is used to tailor communications to you, by Visit Fairfax or by authorized Visit Fairfax communications entities.  Information (name, address, phone number, etc.) that you voluntarily provide may also be shared with Visit Fairfax’s contracted research firm for potential conversion study information as a result of requesting our online services. We may also use the personally identifiable information we collect to contact potential contest winners and individuals that request visitor guide, individuals requesting an RFP, opt-in email subscribers, survey participants, or to respond to an email or other inquiry or request.  This information is also used to help improve our website and our services, to customize your experience at our website, or to send updates or notices about our company and the services we offer that we think may be of interest to you. Periodically we also combine this information with other generally or publicly available information to help us identify visitors' preferences or interests. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service, or information.

We use Remarketing with Google Analytics to advertise online - Third-party vendors, including Google, show our ads on sites across the Internet.  We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize & serve ads based on someone’s past visits to our website. 

Google Analytics Demographics & Interest Reporting – We use data from Google’s Interest-based advertising or third-party audience data (such as age, gender & interests) with Google Analytics. We do so to research visitor response for site improvements, segmentation of advertisements & for remarketing efforts.

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that are based on the DoubleClick cookie unless you have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Ad Settings. We also encourage you to consider the Google Analytics opt-out browser add-on.

4. DATA INTEGRITY AND SECURITY

We use state-of-the-art technology to keep any information you provide as secure as possible. We also have in place contractual obligations with our vendors designed to help ensure that personal data is protected from unauthorized access or disclosure. All Visit Fairfax employees must abide by Visit Fairfax's Privacy Policy. Only authorized employees and vendors or contractors are permitted to have access to personally-identifiable data about website visitors, and that access is limited to what is reasonably needed to perform an employee's responsibilities, such as providing updates or notices or customer service. Employees who violate our Privacy Policy are subject to disciplinary action, up to and including termination.

5. HOW YOU CAN CONTROL AND UPDATE DATA ABOUT YOU

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address in our contact information at the top of this page or by emailing us using the links found in this section.

We want to be sure that we keep only the most accurate and up to date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can email us at visitfairfax@fxva.com to correct or update your contact information.

You may choose at any time to remove your name, telephone numbers, and postal and email addresses from the lists we use to send information, notices, or updates and elect not to receive correspondence from us by sending us email at visitfairfax@fxva.com

6. HOW WE MAY DISCLOSE PERSONAL INFORMATION WE COLLECT

Your privacy is very important to us. We generally won't disclose your personal information to anyone outside of Visit Fairfax, except in the following circumstances:

Service Providers

We provide personal information to a third party or trusted business to complete business processes for us.  This is based on our instructions & in compliance with our Privacy Policy plus any other appropriate confidentiality & security measures.

To Perform Services You Request

We may disclose your personal information to third parties in order to perform services you request, such as fulfillment of eNewsletters, visitor guide requests, RFPs or other functions you initiate.  This can include when you post information & materials on message boards or social media forums (e.g. Facebook, Twitter, Pinterest). Please note that when you post information in a public forum, it becomes public information.

Corporate Changes

We may disclose your information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

Legal Reasons

In addition, we may use or disclose your personal information as we deem necessary or appropriate, including:

  • Under applicable law, including laws outside your country of residence
  • To respond to requests from public & government authorities including those outside your country of residence
  • To comply with subpoenas & other legal processes
  • To pursue available remedies or limit damages we may sustain
  • To protect our operations or those of any of affiliates
  • To protect the rights, privacy, safety or property of Visit Fairfax, you & others

7. WHY WE COLLECT INFORMATION ABOUT YOU

We want to offer you a service which you want to use. We may use information about you to help us customize the website, to send opt-in emails to you, to mail you a visitor guide, etc. 

8. HOW WE ENSURE PRIVACY IS MAINTAINED

Visit Fairfax has implemented reasonable safeguards designed to prevent loss, misuse, unauthorized access, disclosure or modification of your personal information provided or collected.

Unfortunately, no system or online transmission of data can be guaranteed to be 100% secure and you should always take appropriate security measures to protect your Personal Information, including ensuring that you have up-to-date antivirus software. If you believe that your account or any information you provided to us is no longer secure, please notify us immediately at visitfairfax@fxva.com

9. EMAIL MARKETING ACTIVITIES AND INFORMATION

All email marketing activities from Visit Fairfax (e.g., e-newsletters and other special event notices) contain clear links to unsubscribe.  We honor all requests within 10 days.  If you are receiving email from us and wish to unsubscribe, either click the link in the email, email us, call us, or send us a note via postal mail to inform us that you no longer want to receive email from Visit Fairfax. In addition, Visit Fairfax adheres to all guidelines and only sends emails to those with whom Visit Fairfax has an existing business relationship, or individuals who have opted-in to receive tourism information from us. No email addresses are obtained through harvesting, scraping, spidering, or any other method involving an automated script. In addition, no email addresses are rented or purchased from a list broker or third party.

10. CHILDREN'S PRIVACY STATEMENT

Visit Fairfax's web site is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at visitfairfax@fxva.com if they want this information deleted from our files. If Visit Fairfax otherwise obtains knowledge that it has personally identifiable information about a child under 13 in its files, we will delete that information from our existing files so that it is not in retrievable form.